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Working In General Retail – Job Description Sales Assistant

Would you like to work in the retail industry? If you possess any of the following skills apply now!

Some of the main duties for a general position in the retail industry in a shop such as a department store or a boutique, working as a sales assistant will require the following skills:-

Ability to interact well with people.
Greet customers and ensure their needs are met.
To offer help and assistance in locating/obtaining a particular product make/size/model.
To make recommendations, such as, to place an order or to call another store regarding the item required if its out of stock and place the order for the customer.
To make recommendations regarding the product/merchandise.
Provide gift-wrapping and packing services.
To be able to use a cash register efficiently and ensure vouchers, coupons and cash are kept in order.
Process cash/credit payments.
Answer questions and queries.
Keep the environment clean/tidy (wipe down counters/shelves).

It is essential to maintain as much knowledge as possible regarding sales and promotions whilst also ensuring that you know what the companys policies and procedures are regarding exchanging/payment of goods.

Always maintain all essential security regulations are met.

Depending on the product sometimes it will be necessary to provide a demonstration of its use or operation and give advice on the maintenance of the item(s).

Other duties may involve:-
Maintaining the stores sales records.
Balancing the cash register and making deposits.
Pricing items correctly and visibly.
Creating attractive displays to promote the companys sales.
Preparing sales slips and contracts.
Making delivery arrangements.
Selling insurance and service policies for goods purchased.
Having the ability to stock take.
Being aware and knowledgeable regarding security threats and keeping an eye out for theft.

Whether you decide to work for a large department store or a corner shop or even a small boutique on the high street, the job role for a retailer is endless and full of career opportunities too. There is always plenty of overtime on offer and flexibility regarding hours of work.

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